Edward is kind-hearted and always keen to help a friend in need. The small engines trust him to lend a listening ear and sympathetic advice. He is a hard worker too, and always does his best to finish a job.
Sadly, the big engines often see Edward as old-fashioned and slow. While it is true he is the oldest engine on the North Western Railway - it must be noted he helped build it - he has proved time and time again that he is more than capable of working as hard as any engine, but he is a more clever and wiser engine, too.