Emily tries her best to make her friends happy. When she assumed that Mavis was sad, she took flowers to the quarry, but only created a mess. When she tried to help her friends with the football match, she neglected to fetch the dirty washing, which turned out to be the football team's uniforms. Also, when the Fat Controller lost his top hat, Emily went to find it without success and then took the special Christmas train without permission. However, she always makes amends for her friends' sake.