Thomas is called upon to deliver a giraffe to the Animal Park, but he cannot wait to show the giraffe to the children and leaves without waiting for the giraffe's keeper and soon runs into trouble. The giraffe will not follow Thomas' orders and will not lay down to go under a bridge.
Thomas asks Edward and Percy to let the giraffe eat some apples and play with leaves so that it will lay down.
When Thomas arrives at the Animal Park, the giraffe will not wake up. This annoys the mayor and the Fat Controller, as they wanted to see the tallest animal on Sodor in all of its finery. Thomas knows what must be done and goes back to the docks to collect the keeper. The giraffe immediately follows its keeper's orders and Thomas gets his photograph taken with his new tall friend.